How to Activate Your Incharge Account

INCHARGE

Step 1: Start Activation in the App

Open the app and tap the banner that says 'Activate Your Account'.

Step 2: Choose Your Verification Method

Option A: Manual ID Verification – Upload a photo of a valid passport or national ID (driver’s licenses and tax docs are not accepted).

Record a short video selfie for verification.

Make sure your photos are clear and of good quality for verification.

Option B: Electronic ID (eID) – For users in Sweden, Finland, Norway, Denmark, or the Netherlands.

No document or video needed—just verify using your national eID (e.g., BankID, MitID, DigiD).

Step 3: Document Review

Electronic ID verifications are typically approved within minutes.

Manual uploads may take up to 24 hours depending on submission quality.

You may be asked to re-upload or provide proof of address if necessary.

Step 4: Account Approval Notification

You’ll receive confirmation in the app: approved, rejected, or request for more info.

You can upload missing documents directly in the app.

Step 5: Explore Your Incharge Account

View your bank account details.

Order virtual and physical cards.

Send and receive payments within the app.